## Adding Core FAQs and Booking Prompts - Day 4 In this section will guide you step-by-step to add the most important questions your customers ask and set up booking prompts, even if you don't have a booking system yet. ### Why This Matters Many customers visit your website with common questions like your hours, services, or pricing. An AI chatbot can answer these questions instantly, saving you time and making the experience better for your customers. If you don’t have a booking system, the chatbot can collect contact info and appointment requests from visitors. This way, you won’t miss out on potential business. Overall, adding a chatbot can help you serve customers better and grow your business. ### Simple Steps to Add FAQs and Booking Prompts 1. **Have Your Top 5-10 Customer Questions Ready:** Ok by now you have already identified some question your customers ask most often. Examples: "What are your business hours?", "How do I book an appointment?", "What services do you offer?" Keep these questions prepared, as we will now start building text blocks tailored to how you want to communicate with your customers, including the questions and answers. 2. **Input These Questions into Your Chatbot Platform:** Use the easy drag-and-drop interface to add these FAQs. Most platforms, like Tidio or Chatfuel, offer templates to make this easier. They also provide step-by-step instructions to guide you through the process. Some platforms even include quick videos that walk you through each step. Taking the time to watch these videos can save you effort later. Once you have added your FAQs, test your chatbot from inside the platform to make sure everything works smoothly. In my example though we will use the LouiseBot platform builder. Take a look how simple it is when building these messages with this platform.

3. **Set Up Booking Prompts:** If you don’t have a booking system, set up the chatbot to ask for the customer’s name, contact information, and preferred appointment time. This helps gather the details needed to schedule appointments smoothly. You can also add questions about the type of service they want or any special requests. Making the process simple ensures customers provide all the info you need. This way, you can confirm their booking easily and avoid any confusion. If you have a booking system, add your booking site link to your workflow. This allows your customers to easily reach your booking page and make an appointment. Using LouiseBot as our platform Chatbot builder, we can add links to the booking system like the video shown below.

4. **Deploy your Chatbot:** Now copy the code your AI Chatbot builder platform provides you and paste it on to your website. Depending on where your website is being hosted, there are various ways of enabling the chatbot on your specific website host. Each platform has simple instructions on the step by step instructions for how to copy and paste to your website. We will be using LouiseBot in our scenario. The code below is an example of what you will see when your Chatbot is ready to be deployed to your website.

5. **Test Your Chatbot:** Try asking the chatbot your listed questions on your phone and computer. Make sure it responds correctly. 6. **Launch and Monitor:** Once happy, announce your chatbot on your website and social media. Check back regularly to update answers and add new FAQs. ### Key Tips - Start simple with just the most common questions. - No coding needed—most platforms are user-friendly. - Use free or low-cost plans to keep expenses down. By following these steps, you’ll have a working AI chatbot answering your customers’ questions and helping with bookings in less than a week, giving you more time to focus on growing your business. Remember you can always use [my link ](https://cme.sh/Intelligent-Bot)for a 14 day free full trial with LouiseBot and can revert to the free basic plan afterwards, or set a [consultation ](https://cme.sh/online-courses)with if you need more personalize one on one guidance.

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